Open Powershell on the user's device with admin privileges.
Run these commands:
takeown /f "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC" /r /d y
icacls "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC" /grant administrators:F /t
net stop WbioSrvc
Remove-Item "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC" -Recurse -Force
Then reboot the system. Logging in should prompt re-registering of Windows Hello methods.
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